SHIPPING & RETURNS

Is there an issue with your order? Please contact us within 5 days of delivery. We want to fix the problems right away!

 

SHIPPING POLICY

All orders Monday-Thursday will go out within 24 hours. Expedited shipping and international shipping are available.

 

REFUND PROCESS

Did you change your mind? Items that have been unopened and unused may be returned within 30 days! Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, usually within 3 to 5 business days.

To return your product, please mail to:
Project Kid,
67 35th Street
Box 88, Unit B509
Brooklyn, NY 11232

USPS / UPS PROBLEMS

Can’t find your package or USPS/UPS has not delivered on time? Please contact USPS or UPS right away. Most issues can be fixed directly with the postal service. Once your package is in USPS or UPS hands, it’s out of our control!

 

FREQUENTLY ASKED QUESTIONS

Can I return my item?
You may return your purchase within 30 days for a refund or exchange. Items on sale are final sale. To be eligible for a return, your item must be unused and in its original packaging. To complete your return, we require a receipt or proof of purchase.